Feature: Conversational intake: Identification with QR Code, Insurance capture, symptoms triage, and queue status with clear ETAs.
Outcome: Faster identification and routing to triage; smoother flow.
Feature: Personalized, evidence‑based calming: mindful audios, positive media, and nature imagery; optional guided breathing.
Outcome: Lower state anxiety vs. typical news TV loops.
Feature: Rotating micro‑lessons on preventive health (screenings, vaccines, lifestyle tips) + clinic service spotlights.
Outcome: Increased knowledge of preventive care.
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